Remote condition monitoring service is a unique proposal allowing to optimize machine operation without additional employment costs, proper personnel training and expenses on IT infrastructure needed to manage a diagnostic system. EC Systems remote condition monitoring system: VIBcare ensures, that customer’s machines are supervised by experienced diagnosticians. The architecture of the system allows to manage hundreds of installations distributed on a large area, our specialists can remotely monitor machines located in any place in the world. The main purpose of the service is to early detect developing machine failures, which means improvement of security level, increased availability and lowered maintenance costs.
VIBcare is an extension of our VIBstudio condition monitoring system for rotating machinery. The center collects data from individual VIBmonitor systems installed at the customer’s facilities, which done through safe internet connection. The data is analyzed by advanced diagnostic modules, which detect non-standard or dangerous machine operational conditions.
When situation requires special attention, our specialists conduct detailed analysis of the machine. If they detect any relevant signs of a developing failure, the customer is informed immediately. In addition to that, we prepare periodic reports for each monitored machine which describe its current condition. The reports also include important suggestions regarding further operation of the machine and a list of machine’s components which should be under special supervision in the forthcoming period. This helps to avoid failures or other operational problems.
Key benefits of remote condition monitoring center:
The VIBcare service, depending on customer needs, comprises of the following complementary packages:
For each of the packages there are the following extending options available:
VIBcare ProActive | VIBcare ReActive | VIBcare OnDemand | |
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Work model | Continuous according to scope & schedule | Work on demand | Work on demand |
Engineering hours limit included in the monthly fee | No limit | As per agreement | - |
Emergency reaction time | Immediate, if possible Guaranteed reaction time of 8 hours* from submission *4 hours with 4h Option |
Immediate, if possible Guaranteed reaction time of 8 hours* from submission *4 hours with 4h Option |
No guaranteed reaction time |
Machine monitoring | Continuous | - | - |
Handling standard notifications | 9:00 – 17:00 CET, working days | 9:00 – 17:00 CET, working days | Non stop |
Handling emergency notifications | 9:00 – 17:00 CET, working days Nonstop with 24/7 Option |
9:00 – 17:00 CET, working days Nonstop with 24/7 Option |
- |
Other requests | Requests outside of the package scope are charged per used engineering hour | Requests outside of the package scope are charged per used engineering hour | Requests outside of the package scope are charged per used engineering hour |